Terms of service

Terms of Service

Last Updated: July 24, 2025

Welcome to House of Shravan. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

Throughout the site, the terms "we", "us", and "our" refer to House of Shravan. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice.

2. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction.

  • You will not use our products for any unlawful purpose.

  • You will not violate any applicable laws while using our website.

Any breach of these terms may result in termination of your access to our services.

3. Product Information

We strive to display product colors, designs, and details as accurately as possible. However:

  • Actual colors may vary slightly due to screen settings and photography.

  • Minor variations in embroidery, embellishments, prints, or handcrafted details are not considered defects.

  • Product measurements may vary slightly due to the handmade nature of our garments.

4. Pricing & Payments

All prices listed on our website are displayed in INR unless otherwise stated.

We reserve the right to:

  • Modify prices without prior notice.

  • Correct pricing errors.

  • Refuse or cancel orders placed with incorrect pricing.

Payment must be completed before an order is processed and shipped.

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Payment issues

  • Suspected fraudulent activity

  • Incorrect customer information

Orders may be cancelled within 24 hours of placement. Once an order has been processed or shipped, cancellation requests may not be accepted.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

House of Shravan is not responsible for delays caused by third-party shipping providers.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy available on our website.

By placing an order, you acknowledge that you have read and agreed to our Refund & Return Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Product images

  • Photography

  • Logos

  • Designs

  • Text

  • Graphics

is the property of House of Shravan and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

House of Shravan shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our liability shall be limited to the amount paid for the purchased product.

10. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

We are committed to protecting your information and handling it responsibly.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.

12. Contact Information

For questions regarding these Terms of Service, please contact:

House of Shravan

Email: houseofshravan@gmail.com

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM